Contact information
Contact Information
Last updated: August 19, 2026
Thank you for visiting DvinGift.
We are committed to providing reliable products and responsive customer service. If you have questions about our products, orders, personalization, payments, shipping, returns, refunds, or any other matter related to our store, please contact us using the information below.
Business Information
Business Name: DvinGift
Website: customshoehorn.com
Business Address:
KP Duong Loi, Tan Hong, Thi xa Tu Son, Bac Ninh 220000, Vietnam
Email: support@customshoehorn.com
Phone: +84 388551689
Customer Service
For questions about an existing order, please include your order number in your message whenever possible so that we can assist you more efficiently.
For personalized or engraved products, please also include the relevant personalization details when contacting us about your order.
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during weekends, holidays, or periods of high order volume.
Contact Us
You can contact us directly by:
Email: support@customshoehorn.com
Phone: +84 388551689
You may also contact us through our online contact form:
Contact Form: customshoehorn.com/pages/contact
We use the information you provide to respond to your inquiry, provide customer support, and assist with your orders or requests.
For information about how we collect and use personal information, please review our Privacy Policy.
Business Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday – Sunday: Closed
Time Zone: Vietnam Time (ICT), UTC+7
Please note that customer service response times may be longer during weekends and holidays.
Orders, Shipping, Returns, and Refunds
For questions regarding an order, please contact us using the email address or phone number above.
For detailed information about our store policies, please review:
Contact Information
DvinGift
Website: customshoehorn.com
Email: support@customshoehorn.com
Phone: +84 388551689
Business Address: KP Duong Loi, Tan Hong, Thi xa Tu Son, Bac Ninh 220000, Vietnam
We are happy to assist you with questions about our products, orders, personalization, payments, shipping, returns, and refunds.